Due to service providers in nature “NO REFUND”, “NO CANCELLATION” will be entertained once the Payment has been made.
All deposits and purchases made and fees paid on Tournafest to use its services are final. Customer satisfaction is extremely important to us, so only error-oriented transaction cases shall be reviewed. In the event, that there is an error in the services provided by us, we may refund the fee paid the service, provided the reasons are genuine and proved after investigation by Tournafest Gaming Private Limited (Hereinafter Referred To As Tournafest).
Please Read The Rules Of Each Mobile Game And Tournament Before Participating.
If the payment is made by Credit Card, refunds will be issued to the original credit card provided at the time of purchase and in case of payments made through a Payment Gateway, refunds will be made to the same account.
Tournafest Gaming Private Limited,
F-302, P NO-96, KIRSHNA COLONY,
Jaipur , Rajasthan - 302039
Email: [email protected]